All our rugs are delivered FREE OF CHARGE to UK mainland addresses from our Oxfordshire base.

• Delivery times vary - please see individual products for estimates
• Delivery will be made between 8:30am and 5:30pm on weekdays. Timed and Saturday options are available.

We work directly with suppliers to guarantee you the lowest possible price for your rug. If you manage to find your rug cheaper elsewhere, we'll refund the difference - no questions asked!

See our full price promise for details of how to claim.

We want to make sure you're totally happy with your purchase. If for any reason you're not happy with your purchase, just return it for a full refund

• Just return the rug to us for a full refund - its as simple as that.
• Damaged or faulty goods are collected free of charge.

• Go to our returns portal to start your return.
  
  

We pride ourselves on our outstanding customer service. With over 50,000 happy customers, our Oxfordshire-based team is rated 5-stars on independent review site Shopper Approved.