All our rugs are delivered FREE OF CHARGE to UK mainland addresses from our Oxfordshire base.

• Delivery times vary - please see individual products for estimates
• Delivery will be made between 8:30am and 5:30pm on weekdays. Timed and Saturday options are available.

We work directly with suppliers to guarantee you the lowest possible price for your rug. If you manage to find your rug cheaper elsewhere, we'll refund the difference - no questions asked!

See our full price promise for details of how to claim.

We want to make sure you're totally happy with your purchase so we're the only online rug seller to collect returns from your door.

• Just return the rug to us for a full refund - its as simple as that.
• Or our courier can collect the rug from you - no need to arrange postage - or you can take it to the Post Office yourself if that's easier.
• Damaged or faulty goods are collected free of charge. For unwanted items a small charge will apply.

We pride ourselves on our outstanding customer service. With over 50,000 happy customer, our Oxfordshire-based team is rated 5-stars on independent review site Shopper Approved.